Kindness vs. Niceness

  • It is more difficult and confrontational to be kind; hence, we often default to being nice.
  • Don’t use kindness as an excuse to be uncouth, you still need to be tactful and mindful of how you present your feedback if you truly care to have the receiver accept it.
  • It’s not just about giving “constructive” feedback — take it or leave it, it’s their problem.
  • If you truly care about helping others improve, be mindful of how you present the feedback such that they won’t feel hurt, and in turn, become defensive or outright ignore your feedback.

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Startup go-to-market and sales specialist, father, avid packrafter

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Chang Chin Hing

Chang Chin Hing

Startup go-to-market and sales specialist, father, avid packrafter

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